Support

Common questions

• Where should the phone be?

  Somewhere central, like the middle of the table, screen down. Keep it out of pockets and bags, and away from speakers or a running tap.

• What do the five levels mean?

  Hushed is like a library, Soft like reading aloud, Talking like chatting at dinner, Lively like a busy café, and Loud like a playground. Phones and rooms differ, so treat them as a guide.

• Why did the reminder play so soon?

  The level may be a little low for this room. After a session, choose Too soon on the recap, or change the situation’s level.

• Can I make my own situation?

  Yes. In the situation list on Home, tap Something else, give it a name and choose its level.

• Can I use it just for myself?

  Yes. With AirPods in, only you hear the reminder. With Apple Watch, you feel a tap on your wrist. You can also keep an eye on the screen.

• Does Inside Voice record us?

  No. Sound becomes a loudness number a few times a second and is gone right away. No audio is ever saved or sent. Your situations and settings can be part of your own Apple backup.

• What counts as a free session?

  Every session of five minutes or longer uses one of the 5 free sessions. Shorter sessions are free. After that, Inside Voice is a one-time purchase.

• I bought Inside Voice before. How do I get it back?

  Open Settings in Inside Voice and tap Restore Purchases, signed in with the same Apple Account you bought it with.

• Which devices does it run on?

  iPhone and iPad with iOS 26 or later.